Privacy Policy

1. Introduction & Scope

Welcome to On Me OS ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your personal data when you access or use our guest onboarding portal, establish a House Account, visit our venues, or interact with our digital systems.

By using our portal or establishing a tab, you consent to the data collection and use practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically generated when you use our systems:

• Identity Data: Your first name, last name, phone number, and Google profile details if you authenticate via Google.
• Transaction & Funding Data: Details regarding payment transaction amounts, wallet funding options, and your tab history. Payment cards are processed securely by our PCI-DSS compliant third-party payment processor; we do not store your raw payment details.
• Palate & Selection Preferences: Information about your drink selections, tastes, or replies to our palate questionnaires.
• Usage & Device Information: Browser type, operating system, IP address, connection source, and usage analytics as you navigate the portal.

3. How We Use Your Information

We process your data to deliver neighborhood hospitality at its finest. Our processing activities include:

• Opening, funding, and securing your House Account and active venue tabs.
• Providing personalized drink and food recommendations based on your preferences.
• Communicating with you regarding your orders, tabs, receipts, and important account notices.
• Fulfilling legal and security standards, preventing fraud, and verifying identities.

4. SMS Messaging Programs

When you submit your mobile phone number to open your tab, you consent to receive transaction-related and account-oriented text messages (SMS/MMS). These messages include access codes (OTP), tab opening/closing confirmations, ordering notifications, and receipt details.

SMS consent and mobile numbers are used strictly for hosting services and authentication. We do not sell, rent, or lease your phone numbers to third-party advertisers or marketing partners. You may opt out of SMS messaging at any time by replying STOP. For assistance, text HELP. Message and data rates may apply.

5. Data Sharing & Security

We do not sell your personal data. We share your information only with trusted service providers who help us run our systems (such as hosting, databases, authentication, and payment gateways) or when legally required by public authorities.

We implement industry-standard physical, technical, and organizational measures to safeguard your information. However, no communication or digital storage method is 100% secure. You are responsible for keeping your device and session access credentials secure.

6. Your Rights & Options

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal data. To make an inquiry or update your information, please reach out to our staff or contact us via our support channel.

7. Contact Information

If you have any questions or feedback regarding this Privacy Policy, please contact us at: